Hi-Tec Website Review & Ratings + Hi-Tec Coupons
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Hi-Tec Website Review & Ratings + Hi-Tec Coupons

Hi-Tec: Products & Services

Hi-Tec is a company focused on offering rugged, durable apparel and footwear for work, trails and life, authentically inspired by the real outdoor experience. The company’s products are developed with the needs of customers in mind and innovations are driven by the company’s desire to understand how they are used. The main products offered by the company are: Outdoor footwear and apparel. 

Hi-Tec: Company Background

The company has been around since 1974 and has its headquarters in Portland Oregon. The CEO of the company is Frank van Wezel.  Hi-Tec invented the lightweight hiking category. Today, Hi-Tec remains true to its heritage, offering technical footwear and apparel for outdoor adventure. With over 3 decades of product and performance technology innovation, Hi-Tec is committed to making rugged, durable products for work, trails and life, authentically inspired by the real outdoor experience.  

Hi-Tec: Customer Feedback & Reviews

The website has received positive reviews from its customers. A satisfied customer LT shared:

“These have been great boots. I am on my fourth pair of the Altitude series- a version I, version II, and now 2 version IVs. All have been good buys for me. The version IV have been the best but all have been good.

First, I have a high arch and have always been hard on any footwear with a tendency to walk on the 'outside' of my foot. I wear these boots to travel in and work in while traveling. Many a mile in airports, many miles on concrete, gravel, dirt, and inside simulation facilities. When I travel I tend to only take these boots - my work rarely requires dress clothes, the boots look good in an open collar work environment, they are comfortable, and taking only 1 pair of shoes does cuts down on packing requirements quite a bit for longer trips (3 weeks or longer in duration).

I have taken these boots on three overseas trips - they did well in the Scottish highlands (twice), and London. They did equally well on the beaches of Hawaii, Myrtle Beach, and Cancun. They have done me well in wet and sand - hot and cold.

To add to this endorsement, not only am I hard on shoes I am also quite fat these days - topping 300 pounds. For my health I maintain a walking routine of 1-3 miles a day whenever possible. When I travel, these boots are also my walking shoes.

In general Hi Tec have always fit me well. I go back 40 or so years to wearing the Lite series of Hi Tecs while I was in my running the Appalachians days. Given my high arches, a tendency for very bad calluses, rebuilt right ankle, 2 knees that varied doctors have wanted to cut on since early Army days, and now my weight I am very picky on shoes. These are the best of the Hi Tec boot types that I have found.

I suspect I have seen the best of my current set of boots - maybe six more months or so of regular wear till they become yard work shoes till their final demise. I have never worn out the uppers in these boots. I have worn the sole down to a smooth surface and worn out the insides (after using new insole inserts a couple of times). They are tough boots.

And I have a back up pair ready to take the place of the current set.

On a down side, these style of boots (in general, not just Hi Tec) are not sturdy enough for doing squats in Power Lifting circles. One needs a higher and stiffer boot than what the modern ilk of hikers provides. This is the only limitation I have found for these boots.”

Hi-Tec: Business Credibility & Trustworthiness

The company does not fall under the jurisdiction of the Better Business Bureau and does not have a rating. The company is however reputable and does not have any significant negative feedback. The company is financially secure and does not have any court cases against it and can be deemed as credible. The company is well respected and is expected to honor its commitments.

Hi-Tec: Website Popularity & Google Ranking

Alexa gives the website a global rank of 169,006 and a country rank of 23,570. Google Page Rank gives the website a score of 5 out of a possible 10. Sitescore gives the website a score of 22 points out of a possible 100 points. This indicates that the website receives a decent amount of traffic, but does not have sufficient advertisement in social blogging sites. The company must invest its resources to improve its ranking.

Hi-Tec: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The FaceBook page of the company has 8,870 likes and is used to promote the company’s services and brand image. The company uses the twitter account @hitechsports and has 2,580 followers and 2,340 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is satisfactory.

Hi-Tec: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self-installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

Hi-Tec: Pricing & Packages

The website offers high quality products that are charged accordingly. The company has a very big line of products and items have different prices. For example a pair of “ALTITUDE IV WATERPROOF” shoes costs $104.99. Another item “CORONADO WATERPROOF” costs $49.99. The prices offered by the company are reasonable.

Hi-Tec: Shipping Rates & Policies

The website provides and effective and efficient shipping service for its customers.

Orders will be sent out FREE via FedEx SmartPost. The company will process orders as quickly as possible, however, the customers must allow up to 2 business days for order handling. Orders placed before Noon (PST), Monday through Friday, often ship the same day.

After the order has been processed, the customer will receive an email with the FedEx tracking number. The customer should use this number to see when their package will arrive. The company ships from Modesto, California. East Coast customers should allow up to 7 or 8 business days for their package to arrive. Standard hours are Monday through Friday, 8:00am to 5:00pm PST.

Hi-Tec: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Discover. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

Hi-Tec: Returns, Refunds & Exchange Policy

Customers are requested to call Customer Service at 1-800-853-2896 to explain their reason for return. The customer should have their order number ready so the company can verify the customer’s purchase and issue them a Return Authorization (RA) number. The customers must pack their item(s) in the original packaging with a note of the RA number somewhere on the outside of the box, and ship it to this address:

Hi-Tec USA
Attn: eCommerce Returns
4801 Stoddard Road
Modesto, CA 95356

Hi-Tec: Product images & screenshots
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